What to Look For

You’ve done all your homework and now you’re ready to select the R&R partner that’s the best fit for your organization. So what features in an R&R vendor should you be looking for? In its 2017 report on R&R software, Gartner lays out several criteria to keep in mind when selecting an R&R technology platform. These considerations include both the type of R&R solution that is right for your group and the kind of provider capabilities you’ll need to achieve a successful R&R program.