Incentra Insights

Employee Recognition in the Year 2020

Posted by David Chittock on Jan 12, 2015 3:23:00 PM

Back to the Future?


In our last blog post, we took a look at the trends in 2015 impacting employee engagement.  One of them was the growing diversity in the workplace in employee types, locations, and individual and cultural differences.  I took another look at a 2010 SHRM/Economist report describing the workplace in the year 2020.  Well, guess what folks.  2020 is right around the corner and in many ways the future is here right now.  So what will this mean for employee recognition and how can we prepare for the changes?

What the Analysts are Telling Us


The SHRM report makes a number of intriguing predictions, many of which are already happening.  Here are some highlights of the report:


  •  Globalization – By the year 2020 most companies will be doing some business internationally.  This will require the sourcing of local talent, collaboration across borders, and greater employee decision-making responsibility, often at an earlier stage in their careers

  • The Rise of Emerging Markets - As companies expand overseas, they will take on more contingent workers. In 2020, the proportion of contingent to permanent workers will shift in favor of the former. The workforce will be larger and spread over more countries, making cross border communication more important—and more challenging.

  • Localized Management - Companies will continue to localize the management of overseas operations to leverage native managers’ keener cultural understanding of customers and employees. This will add another layer of diversity for HR to manage.

  • Increasing Workforce Flux - More roles will be automated or outsourced, and more workers will be contingent (contract-based), mobile or work flexible hours.  Analysts predict that by 2020, over 40% of workers will be free lance contractors.  Also, workers will be likely to work at more than one company as a W2 employee.

  • Short-term assignments – Assignments lasting a year or less are becoming more popular.  By 2020, short term assignments will comprise over 50% of the workforce. . Short-term assignments are generally more appealing to younger workers who want to broaden their experience,

  • Telecommuting - Already widespread, by 2020 analysts predict over half of the workforce will be virtual employees, working from home or in locations away from their affiliated organizations. 

  • Project-based assignments. Organizations are bringing selected employees from different parts of the organization together for a specific project, requiring some to relocate temporarily, or travel frequently while the work is carried out.

  • Value-Chain Employees - Employees specially trained in applying a specific value to their individual role in the manufacturing, distribution, and/or services delivery process.  Roles can be ad hoc, time-sensitive, or periodic.


Why We Need to Be Ready Now


All of this tells us that we need to be prepared right now to deal with what’s rapidly coming at us and what’s here already.  With such a vast array of worker types, full time, part time, foreign, contract, virtual, etc., etc., HR is going to need powerful technology tools to be able to not only manage, but keep such a disparate workforce motivated and engaged to the highest levels possible.  This will require a cutting edge, world class recognition technology platform that can handle these workforce anomalies and dramatic changes.  So don’t wait for 2020.  It will be here before you know it!

Categories: Employee Recognition