Incentra Insights

There Is Still Power in Service Award Recognition

Posted by David Chittock on Nov 7, 2019 10:07:00 AM

Are service awards still necessary? Yes, but the key is to celebrate performance the modern way. 

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Categories: Employee Recognition, Service Awards

Top Performing Manufacturing Companies & Employee Recognition Programs

Posted by David Chittock on Oct 23, 2019 11:07:00 AM

Are You a Top Performer?

In August, the Incentive Research Foundation, IRF, conducted a study of how top performing manufacturing companies differentiated themselves as to how they view and manage their non-cash employee recognition programs. As of 2016, 84% of U.S. businesses utilize non-cash incentives and rewards as a method of retaining and engaging their employees.  

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Categories: Employee Recognition

Managing Your Channel Partner Ecosystem

Posted by David Chittock on Sep 25, 2019 11:53:00 AM

Ensuring a Successful Ecosystem

In a recent post, we discussed the steps to building a channel partner ecosystem. In this post, I’d like to focus on how to ensure your channel ecosystem works smoothly to convert opportunities into deals, strengthen customer relationships, and up-sell and cross-sell effectively.  Selling in the business to business (B2B) space is becoming more and more complex.  Simply calling someone a partner isn’t enough.

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Categories: Sales Incentives

The Rules of Employee Engagement

Posted by David Chittock on Jul 26, 2019 2:29:00 PM

The Example of a True Leader

When I learned of the passing of Ross Perot, The Texas entrepreneur, I was reminded of the stories I had heard about how he was able to create such an extraordinarily engaged workforce of employees around the world. I know several people who worked for his company, EDS, and they all agree.

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Categories: Employee Engagement, Employee Recognition

Building a Channel Partner Ecosystem

Posted by David Chittock on Jul 16, 2019 10:00:00 AM

The Changing Face of Channel Partnerships

There is no question that B2B sales are growing increasingly challenging for businesses with only a direct sales staff. But finding and building a partner network can be equally as challenging.

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Categories: Sales Incentives

Employee Recognition in Healthcare

Posted by David Chittock on Jul 8, 2019 12:50:00 PM

The Importance of Patient Satisfaction

Over the past decade, there has been a growing imperative within the US healthcare industry to not only deliver the highest levels of patient care, but to also ensure that each patient is provided a totally satisfactory experience.  This is evidenced by the numerous patient-centric initiatives being mounted by many health care facilities. 

Hospitals are also discovering the strong correlation between patient satisfaction and the level of employee engagement among the hospital staff.  Research bears this out as well.  According to Towers Watson, “When hospital employees were more engaged and more satisfied with their pay and benefits; their patients believed they received better care and, as a result, were more willing to recommend the hospital.”

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Categories: Employee Recognition

Our New Website Has Launched

Posted by Vicki Hiney on May 31, 2019 11:48:00 AM

We are excited to announce the recent launch of Incentra’s newly designed website.

Our goal with this new website was to create a user-friendly experience for our trusted and valued clients, prospects and business partners. We hope you enjoy our new streamlined design that is easy to navigate, user-friendly, and filled with helpful information.

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Categories: Incentra News & Updates

2019 Trends in AI and HR

Posted by David Chittock on May 17, 2019 11:06:00 AM

AI and the Employee Experience

In our last blog post, we discussed how Artificial Intelligence, AI, is rapidly becoming an indispensable tool in personalizing and enhancing the employee experience. We cited a Forbes article that recounted the number of ways AI redesigns the employee experience to create a happier and more productive workforce. In this post, I’d like to take a deeper dive into how HR can harness this phenomena and find the balance between the human and AI that will be so critical to an organization’s success.

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Categories: Employee Engagement

Artificial Intelligence and Employee Recognition

Posted by David Chittock on Apr 12, 2019 11:58:00 AM

We’ve been talking a lot lately about the human factor in HR. Specifically, how we need to practice mindfulness when it comes to motivating and recognizing our employees. So what’s the deal about artificial intelligence taking over the management of our employees’ experiences? You can’t be serious! Robots training our employees to act like robots? Can this really be happening?

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Categories: Employee Recognition

Human Factors and Employee Recognition

Posted by David Chittock on Mar 22, 2019 1:19:00 PM

What are Human Factors?

We’ve heard a lot lately about human factors and the workplace.  Traditionally, human factors were mainly associated with workplace health and safety. However, we have recently seen an expansion of this description as it is applied to the entire workplace environment. According to the Human Factors Conference 2019, “Human Factors is the scientific analysis of all of the elements that affect performance. It encompasses all aspects of the physical and cultural environment, as well as, individual factors such as stress, decision making, workload management and communication.” In other words, human factors play a key role in every aspect of our human capital management processes.

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Categories: Employee Recognition