Incentra Insights

Nursing shortages are expected to continue to increase for several more years. Even before the pandemic, shortages occurred as a result of economic downturns and retirements. During and after the pandemic, many nurses experienced burnout. They left the profession, contributing to the nursing shortage along with an aging workforce and an aging population that increased the need for healthcare services.

In a recent blog post, Cultivating Recognition in Healthcare, we discussed the critical value of the recognition and reward of healthcare workers. Regular strategic recognition can improve employee morale and productivity and enhance patient care.

Here are four ideas that you can implement to show gratitude and thank your employees.

Express Gratitude through Personalized Thank You Notes

One way to show your appreciation for healthcare workers is by taking the time to write personalized notes. These heartfelt messages can show your gratitude and let employees know how much their hard work and dedication mean to you as a leader and to the organization.

Consider writing individual notes to specific healthcare workers or sending a collective thank you letter to a hospital or healthcare facility. Make sure to include specific examples of how their care has made a difference in your life and the lives of others. By taking the time to write a personalized note, you can make a healthcare worker's day and let them know that their efforts are truly valued.

A heartfelt thank you is easy for you and means a lot to the recipient. And it’s something that you should be doing regularly — not just once a year.

Organize Appreciation Events

Another way to show gratitude to healthcare workers is by organizing appreciation events. These events can be a fun and unexpected way to recognize the employees’ hard work and dedication. Consider organizing a breakfast or lunch for a specific department or even a party to celebrate the entire healthcare staff.

In addition to events, you can create an ongoing appreciation display, such as a bulletin board or digital presentation that showcases recent healthcare heroes. This display can include photos and testimonials from both colleagues and patients or families.

Give Practical Gifts and Other Perks

Giving gifts and other perks can also be a meaningful way to thank employees. This can include items that provide comfort, relaxation, and appreciation such as flowers, gift cards, wellness kits, snacks, cash bonuses, key chains, and water bottles. These gifts and perks not only show gratitude but also provide healthcare workers with a little extra support and encouragement during their demanding work.

When giving gifts, it’s important to keep in mind that employees will be able to tell if the gesture isn’t genuine so we recommend using gifts in conjunction with some of the other suggestions mentioned in this post.

Allow for Feedback

Sometimes employees just want to be heard and be able to voice their concerns or share their triumphs. One way to do this is to send a survey where employees can respond anonymously and then you gather their feedback and take action. Making changes based on employee feedback is important to share and shows that you’re listening.

Another option beyond a survey is to host open office hours where employees can speak directly with a leader in the organization. This gives employees a chance to have a face-to-face discussion and be able to articulate their thoughts and ask questions in real time.

These are just a few ideas that we’ve found effective in recognizing and thanking healthcare workers. The best workplace cultures are those where employees are recognized not just once a year or when they reach a service anniversary but throughout the entire year. Healthcare workers do exceptional work every day so they should be recognized and appreciated! They will likely be happier and provide better patient care if they're valued and connected.

At Incentra, we work with our healthcare clients to effectively recognize and engage employees and positively impact patients and their families. Give us a call to discuss your needs.

Here are a couple more blog posts that may interest you.

Cultivating Recognition in Healthcare

4 Strategies to Support Mental Health & Increase Employee Engagement

Artificial Intelligence - Workplace Friend or Foe?

As artificial intelligence (AI) becomes more common in the workplace, many workers fear that their jobs might be replaced by robotic brains. This concern adds even more fuel to the tumultuous changes taking place in the workplace over the past few years. As we recover from the disruptions of the pandemic, are we in for another case of future shock in the workplace? Will AI be a job displacer or a job enricher?

Sales incentive plans are necessary for motivating and rewarding your sales team. However, creating a successful plan can be challenging in today’s market. In this post, we share four key elements needed for a successful sales incentive plan.

Crisis in the Healthcare Industry

We’re all aware that the US healthcare industry is still in an acute crisis. Severe healthcare worker shortages are continuing due to COVID-related staff burnout, accelerated employee turnover, and an aging healthcare worker population. For healthcare organizations, this has become a matter of life and death.

Wellness in the workplace encompasses not only physical well-being but also mental, emotional, and financial and remains a top priority for employers and employees this year. Mental health continues to be a big challenge that affects the workplace.

Refocus on Fundamentals

The tumultuous changes brought on by both the digital explosion and the COVID-era lockdowns have added enormous complexities to the traditional sales process. As we adapt to all these changes, it’s critical that we don’t lose sight of the fundamental principles of a sales incentive plan. We need to refocus on these basic principles to help our sales organizations address today’s most pressing trends in an effective and efficient way.

What is the DAISY Award Program?

The DAISY Award program was created in 1999 by the family of J. Patrick Barnes to honor his memory and recognize extraordinary nurses. Patrick’s family wanted to find a way to say thank you to the nurses who gave skillful and compassionate care during Patrick’s hospital stay. They established a recognition program called The DAISY Award for Extraordinary Nurses (The DAISY Award).

Back to the Future

In today’s workplace, it feels like the future of work has become the now of work. Many of the changes which started during the pandemic were accelerated and have become permanent aspects of our working lives. Both employers and employees have had to adjust to a myriad of workplace operations and practices that have often been disruptive and stressful to managers and workers. How can we all adapt to what appears to be the new normal?

Is your channel incentive program working? Is the program helping you reach the goals you set? When our clients have incentive programs that need a boost in performance, we suggest that they first take a look at how they’re promoting their programs.

Healthcare in Crisis Mode

The healthcare industry is undergoing unprecedented challenges. Along with the pandemic, the industry is experiencing severe talent shortages, high turnover rates, and heavy competition for top candidates. From nurses to physicians, janitors, and administrative staff, every employee in a healthcare organization is affected by these challenges. This has resulted in serious negative impacts on the patient experience. Healthcare leaders must find ways to address talent retention and reengage their workforce.