They Already Know How to Do It – Right?
Wrong! Too many organizations assume that when an individual becomes a manager, he or she will automatically know how to manage talent and motivate employees. That thinking might have worked when employee recognition consisted of a yearly bonus or an award based on years of service given at an annual banquet. Today, this couldn’t be further from the truth. The rise of results-driven and values-based recognition has created a whole new ball game. And manager training is a key component of the game.