Incentra Insights

Creating a New Sales Playbook

Even though you’ve made some drastic changes to your sales strategies over the past few months, it looks like COVID-19 is going to be with us for the unforeseen future. This means we’re in a whole new ballgame and the old playbooks are just not going to work. You’re going to need an entirely new approach if you can ever hope to maintain a successful sales function and beat your competitors. So where do we start to succeed in this new environment?

This blog post is part two in a series about employee recognition in healthcare. If you missed the first post, click here to read Employee Recognition in Healthcare: Now is the Time for Visionary Leaders.

Covid-19 Is Still with Us

Who could have predicted that we would be in the middle of summer and still in the grip of the Coronavirus? Some of us hoped that with the summer heat we might be out of the woods. But we all know that hasn’t happened. The toll on our employees and businesses is not easing, and our anxiety only grows as we fear an even greater resurgence in the fall. How will we be able to keep our employees and ourselves sound and healthy through this pandemic?

2020 has definitely been a year to remember so far. As we reach the halfway point through the year, we wanted to share our top blog posts (by number of page views) that were published in January through June.

We have all seen the extraordinary courage and dedication of our nation’s healthcare workers. They face extremely challenging conditions every day, and somehow keep on going despite overwhelming physical and emotional challenges. They are exhausted and under-resourced and putting their lives on the line as never before. In our May 13 blog post we discussed how company leaders can step up and provide healthcare workers the support they so desperately need.

In Survival Mode

There is no question that one of the hardest hit sectors in the economy is the face to face sales process. Reach and frequency sales jobs have become obsolete in the blink of an eye, and sales are either already dropping off the charts or are expected to do so imminently. Sales leaders are desperately struggling to prevent their sales teams from totally disappearing by finding ways to keep them compensated in the midst of the national lock down.

There is no doubt that the coronavirus will have a huge impact on employee engagement and the workplace in general. Because of this pandemic, we are experiencing one of the biggest workplace transformations in years. It is indeed a health crisis, but it is also a huge opportunity for businesses to transform.

Caring for Our Caregivers during Covid-19

We all are witnessing the extraordinary courage and dedication of our nation’s healthcare workers.  They face unimaginable and horrific conditions every day and somehow keep on going despite overwhelming physical and emotional challenges.  They are exhausted and under-resourced and putting their lives on the line as never before. How can we as leaders really step up at this unprecedented time to truly provide them the support they so desperately need?

For people who don’t usually work from home, and even those that do, this is a unique and challenging time. Kids are at home doing online learning, and there is great concern about getting groceries and staying safe. Here are five ways that managers can help ease the transition to working from home while keeping employees engaged, productive and happy.

One of the most frequently asked questions that we get from clients and prospective clients is “what is the ROI of an employee recognition program?” Recognizing employees is much more than just a nice thing to do or an added perk – it is an essential business component.