Incentra Insights

A State of Emergency

There is no question that the pandemic dealt a crippling blow to our national healthcare system. In a letter sent in March of this year to the House Energy and Commerce Committee, the American Hospital Association called the workforce shortage hospitals were experiencing a “national emergency,” projecting the overall shortage of nurses to reach 1.1 million by the end of the year. And it’s not just nurses. Professionals from medical lab workers to paramedics are in short supply. And it doesn’t appear that we’ll be out of the woods anytime soon.

What Is Generational Diversity?

Generational diversity means having a wide range of generations in the workforce at the same time. This is an essential concept in the workplace today as people are retiring later, and there can be five generations in the workforce: Generation Z (1997-2021), Millennials (1981-1986), Generation X (1965-1980), Boomers (1946-1964), and Traditionalists – also called the Silent Generation (1922-1945). (I personally know a few Traditionalists who really enjoy their part-time work and the extra cash it provides them.)

New Focus on Sales Training and Development

 As sales leaders continue to cope with the myriad of changes after the pandemic, one issue is beginning to emerge as a critical challenge to overall sales success. Due to the proliferation of working remotely and virtual selling, many sales teams have experienced a lack of sales training, product knowledge, and staff collaboration.

Cost of the Growing Employee Turnover Rate

 U.S. employers are struggling with an unprecedented rise in employee resignation rates. According to new figures from Gartner, 37.4 million people will voluntarily quit their jobs this year, a quite staggering 20% increase on pre-pandemic levels. 

Marketing your channel incentive program is essential to the program’s success. It won’t matter how great your program is if only a small number of people are participating. Continually recruiting new participants should be one of your top priorities.

This post is part five and the final post in a series discussing The Healthcare Employee Recognition Playbook. In case you missed any of the first four blog posts, you can read them by clicking on the links below.

The past two years have totally upended everything we thought we knew about the sales process. Both sellers and buyers have had to adjust to a totally new system of prospecting, sales approaches, interactions, and contract negotiations. Sellers have to adopt completely new sales techniques, and buyers are learning to expect much more from the companies and sales teams that approach them. So what have the past two years taught us, and how do we go forward with sales processes that work in this remote sales model?

This post is part four in a series of blog posts discussing The Healthcare Employee Recognition Playbook. In case you missed any of the first three blog posts, you can read them by clicking on the links below. 

The Great Employee Exodus

We have all witnessed the massive departure of employees from the workforce over the past several years. Workers have been quitting their jobs in droves, sometimes without even having another job lined up. If the pandemic taught us anything, it is that employees can quickly lose enthusiasm for their jobs and careers. The disruption to the workplace has only magnified the reality that many workers feel ongoing dissatisfaction with their work-related situations. So how can employers stem this tide and stop the flood of a disappearing workforce?

This post is part three in a series of blog posts discussing The Healthcare Employee Recognition Playbook. In case you missed the second post, you can read it here and the first post here.